Organizational Behavior Essay -- Psychology, Emotional Intelligence

This paper will identify and examine the perspective of cognitive intelligence and emotional intelligence which are considered to be important individual diversities in the field of organisational behaviour. The organization selected for this topic is, The Australian Hellenic Educational Progressive Association, commonly known as (AHEPA), the association was founded in Melbourne Australia in 1938; at that time the mission of AHEPA was to promote Hellenism, education, philanthropy, civic responsibility, family and individual Excellence. Originally the association was set up with a small group of Australian/Greek volunteers as a community based establishment to assist Greek immigrants in Australia experiencing language barriers, families with financial difficulties, finding homes, jobs, medical care and help the elderly, as former state secretary of the association I was able to experience the cognitive and emotional intelligence behaviours first hand. The General Structure of the "AHEPA Family" is composed of distinct groups, all of which work in harmony on a local, state and national level under its constitution and by-laws. They are; the Supreme Lodge (National body), Grand Lodges and District Lodge (State bodies). There are several committees within AHEPA who work in harmony to organise fundraising and community activities. The members of these committees work diligently to achieve their various goals for the betterment of the whole community. AHEPA is recognized as a non-profit charitable organization; this essentially means that any profits or surpluses the charity makes must be used to further its charitable purposes. Such profits or surpluses must not be distributed to owners, members or any other individual or group of i... ...n greater in today’s diverse working environments, neglecting emotional intelligence working in a small group can be devastating in the efficiency to the organisation, and these breakdowns can produce confusion, uncertainty hostility and reduce the required performance. The fear of change in any organisation is a major concern as at times management seeks for a quick fix instead of taking a more comprehensive and longer perspective, thus creating emotional uncertainty and mistrust. Given the facts and understandings of cognitive intelligence and emotional intelligence are conceptualized, emotional intelligence can be rationally considered as a reasonable measure to which a person can apply rational judgment and reasoning and feelings to situations and responses in the organisation, it shows that emotional intelligence is a stronger predictor to a task performance.