Friday, December 27, 2019

The Impact Of Online Communities On Physical Social...

Abstract Nowadays, people spend much time in online communities to network with virtual friends and play role plays. They provide an advantage for people with special needs who cannot leave the house, because they benefit from the accessibility of the internet. Moreover, they help people who often move to stay in touch with their friends. Nevertheless, spending too much time in online communities leads to drawbacks in the development of the user’s personality. More energy is dedicated to the virtual life than to real life and people lose track of their personalities while busy building online ones. Also, frequent users of online communities have difficulties beginning meaningful real life relationships. Virtual friendships are shallow†¦show more content†¦People meet online to run blogs, meaning online diaries, share information and photos, exchange Youtube videos or unionize in a political, cultural, social and economic way (Das Internet als soziales Erlebnis, 2007). But not only can real life people get together and share common interests, they can also abandon their individual personalities and become somebody else: Second Life, a virtual world, allows their members to create an avatar of their choice and guide it through its world with virtual people, entertainment, opportunities and semi-virtual marketplaces (Second Life, 2008). According to Computer Industry Almanac Inc. (2007), more than 1.2 billion people use the internet worldwide and the largest online community has over 200 million members. Nevertheless, the effect on physical relationships must be investigated. Although online communities provide social advantages for certain groups of people, they cannot replace real life relationships due to their limitation of peoples’ abilities of developing their own personalities and the loss of the sense of profound interpersonal relationships. Discussion Online communities provide social advantages for two groups of people. First of all, persons with certain handicaps that limit their mobility can benefit from the easy handling and accessibility of the internet. They get the chance to interact with other people disregarding their special needs. For example, someone who cannot leave their house due to an illness isShow MoreRelatedThe Online Shopping Industry Has Changed The World1305 Words   |  6 PagesIn 1979, Michael Aldrich gave birth to an idea called online shopping. This idea is a form of electrical commerce in which buyers can directly sell to their consumers without any help of an intermediary and this communication would happen electronically. This simple idea has turned into a trillion dollar industry making it possible for the average Joe to order something online and get it delivered to his/her door step from the seller, eliminating the need to go to a shopping mall to buy new thingsRead MoreHow Does The Growth Of The I nternet Empower Consumers And Alter Relationship Between Marketers And Consumers1582 Words   |  7 Pagesâ€Å"How does the growth of the internet empower consumers and alter the relationship between marketers and consumers?† In today’s society, the internet and other digital media have completely altered the way in which we market products. For the customer, it provides them with a larger choice of products, services and prices available from various suppliers and the means to select and purchase items more readily. With regards to marketing these products and services, it allows an organisation to branchRead MoreVirtual Proximity Is Important For A Serious Romantic Relationship1668 Words   |  7 Pages Second, physical proximity is important for a serious romantic relationship to blossom, because seeing someone is important to know the truth about the potential partner. Proximity can be defined as how close someone is to us physically and how accessible he or she is to us. Dating sites are considered useful because the user can choose the radius and mileage within which he or she would like to find a match. About a dozen smartphone apps enable people to connect anywhere—sports events, shoppingRead MoreBenefits Of Social Networking Systems Essay1201 Words   |  5 Pages3.2. Benefits of Social Networking Systems There are many benefits associated with social networking systems. Some of them are discussed below: 3.2.1. 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When the subject of friendship is considered, various social concepts come to mind including, but not limited to, trust, honestyRead MoreA Virtual Community By Rene Ly sloff1505 Words   |  7 PagesA ‘virtual community’ is a type of imagined community and is a difficult concept to define; the ambiguous nature of this concept is highlighted by the many definitions created by researchers. A Virtual Community is when â€Å"Individuals communicate and form a relationship with each other in a computer mediated space with the use of technology. Anthropologists undergo the practice of participation observation on the internet , allowing them to experience a virtual community; this shapes their understandingRead MoreThe Social Media Culture Is Defined As The Beliefs, Customs, Practices, And Social Behavior1506 Words   |  7 Pages THE SOCIAL MEDIA CULTURE SOC101 Regina R. Davis February 10, 2016 Culture is defined as the beliefs, customs, practices, and social behavior of a particular nation or people. Our cultures are made up of the communities we grow up in, the people within that community, and the ethnicity of the people in our communities. A community is defined as social unit of any size that shares common values. Communities range in size and scope from neighborhoods to national communities to internationalRead MoreSocial Media And Its Effects On Society1421 Words   |  6 PagesSocial media has become a very popular form of entertainment, resource for information and an excellent tool for communicating your thoughts and personal life with the rest of the world. In this day and age it is very uncommon to not be connected to the internet in some way or another, But just like everything Social Media has it’s pros and cons. Many people can agree that Social Media is a life changing tool that helps us find out more about the world and helps us connect to people ar ound us orRead MoreSocial Medi Bringing Us Together Or Tearing Us Apart?1099 Words   |  5 PagesSocial Media: Bringing Us Together or Tearing Us Apart? BUSN110 ESSAY Carried out by: Elena Sanchez- Migallon Paris ID: S00192032 Professor: Waleed Ibrahim 15/4/2015 The accessibility of the new information technology has led that social structures change, and with it the ways of relating to others. With this process of change has created what is known as virtual communities, Rheingold defined the virtual communities as a group of social aggregates which arises from internet when a groupRead MoreEffects Of Modern Socialization Networks On Youth1260 Words   |  6 PagesIntroduction Social media is known as new media with having many features.It provides many facilities like texting,images or document sharing,communicating with audio ,video sharing,linking with all over world, direct connecting. Social networking on provides great help using the internet to connect with their friends, family and colleagues. The most well-traffic having social media sites are named as LinkedIn, Instagram, Twitter and Facebook. These sites allow you to share photos, play online games,

Thursday, December 19, 2019

Gfc Case Study - 1415 Words

Mississippi States rival Ole Miss is destined to receive harsh sanctions by the NCAA soon, so we wondered? How do teams respond to their rival receiving NCAA Sanctions? We go to Los Angeles to get our first example of this trend as in 2010 the NCAA handed down harsh penalties to USC including a bowl ban for the 2010 and 2011 seasons, 30 scholarship losses over three years, and vacate all games Reggie Bush had played in after December of 2004. This included the 2005 National Championship USC had won in Miami Florida at the Orange Bowl. UCLA USC The two teams of LA USC and UCLA. Going into the 2010 season was coming off a win in the Eagle Bank Bowl, and had been expected to do particularly well in the upcoming season, however, this†¦show more content†¦UCLA would go on to finish 10-3 in back-to-back seasons, which many would think is an average to good season for UCLA. However, Los Angeles had been dominated by the Trojans and their record from 1990-2009 is a clear example of that. USC played in 13 bowl games in 19 years not counting the two games that were vacated. USC would also win eight conference championships in this span of 19 years, also not counting the one they would vacate in 2005. USC would also go on to win one national championship during that span but would have to vacate another from their 2004 season. UCLA, on the other hand, didnt experience the same level of success. The traditional basketball powerhouse went to the same number of bowls before the sanctions were handed down however they didnt rece ive much notoriety for their achievements as they only amassed three conference championships, which all of them occurred from 1990-1995. The Bruins would also not win a national championship like their inner-city rival did. We take a look at life after the sanctions and this where the difference can truly be seen as UCLA would appear in two conference championships as well as appear in 5 bowl games from 2010-2016. The Bruins also pitched two 10-3 seasons. However, the Trojans rebounded rather quickly from their sanctions as they appeared in five bowl games, but would have been bowl eligible in every season during their sanctions,Show MoreRelatedMarketing Mix of Common Wealth Bank2300 Words   |  10 PagesExecutive Summary Marketing Mix of Common Wealth Bank in the time of global financial crisis . Analysis of bank marketing mix in the time of GFC is the main objective of the study. The Theoretical framework presents a glimse of selected theories of marketing and crisis management used. To get empirical data, interview and secondary data research are used. Introduction The global financial crisis has its origin in the US, but its effect was seen all over the world. In fact in last eight decadesRead MoreLiquidity And Liquidity Risk Management Essay1170 Words   |  5 Pagesmarkets in developed countries are liquid; however, in the US during the Global Financial Crisis [GFC], many homeowners were unable to sell their houses due to declining prices and falling demand, so the housing market became illiquid (Currie, 2011). The GFC demonstrated how volatile liquidity can be and that â€Å"liquidity disruption could be system-wide,† seen by its global effect (Bessis, 2015). During the GFC, there was also a systemic bank crisis. At a bank’s perspective, liquidity is the ability forRead MoreThe Impact Of Short Selling Restrictions On Financial Securities During The Gfc1504 Words   |  7 PagesThis essay explores the impact of short selling restrictions on financial securities during the GFC. Outcomes show that bans led to artificial inflate d prices, outlined by positive abnormal earnings. consistently with overvaluation theory by Miller (1977). The quality of the market is reduced due big ask-bid spreads, volatility of the price augmented and trading activity lowered. These deteriorations may be viewed by regulators as an essential by product of restriction to keep prices while protectingRead MoreTo what extent does the Efficient Market Hypothesis (EMH) Explain the Global Financial Crisis?895 Words   |  4 PagesGlobal Financial Crisis (GFC) is posited to have originated from the notion that all available information was utilised, causing agents to fail to thoroughly investigate and confirm â€Å"the true values of publicly traded securities,† leading to a failure to register the presence of an asset price bubble preceding the GFC (Ball 2009). This essay will use the notions of EMH to determine the extent to which they can explain the Global Financial Crisis using the US as a case study. Efficient Market HypothesisRead MoreExecutive Compensation And Shareholder Wealth Maximisation964 Words   |  4 Pagesshareholder wealth maximisation. Most studies produced mixed outcomes in relations to the matter. In producing a critical analysis on prior literature, the motive has been to converge a succinct view from different authors’ standpoint in relation to an effectiveness of executive compensation as a function of value deliberation. In addition, considered other alternatives, such as board structure in resolving this agent-problem henceforth. In summary, studies such as, Emre (2013) examined the effectivesRead MoreHow Did The Recessionary Conditions Affect The Incidence Of Participation And Involvement?982 Words   |  4 Pagesthe employees to be fully engaged with their work by having more information about their organisations’ activities and increased opportunities to use their experiences and unique knowledge to improve customer service. Given the shocks caused by the GFC of 2007 to 2009 which led to a shift to less stable economic and employment conditions, there was a change in the ways employers used to manage their employees. While some would argue that EIP would fall out of fashion as managers felt no pressure toRead MoreEssay On The Composition Of Capital Inflows1345 Words   |  6 Pagesdecreased from 2.2% of GDP in 2007 to -2.9% in 2008. Also, the other investment part of capital inflows, like bank loans, declined since 2007; nevertheless, it rebounded over than the pre-crisis level and became the major source of capital inflows after GFC. Cho and Rhee (2014) explain the composition of capital inflows by individual country in figure 4. It is easily to notice that both financial hubs, Hong Kong and Singapore, have more than 10% of GDP which was led by other investment part. In terms ofRead MoreThe International Bank For Reconstruction And Development1680 Words   |  7 PagesAfrican countries; †¢ Ensure that the AAA portfolio of the Region is strategic and reflects latest and cutting edge economic research findings from inside and outside the Bank, working with sector and country departments; †¢ Lead a program of regional studies and regularly update the regional management team and the Bank’s governors on economic developments in the Region; †¢ Work closely with PREM, the statistics unit, and economic units in sector departments on regional analytic priorities, and ensureRead MoreThe Global Financial Crisis and Its Impact1820 Words   |  8 Pages1.0 The Global Financial Crisis and Its Impact The recent Global Financial Crisis (GFC) initially began with the collapse of credits and financial markets, which caused by the sub-prime mortgage crisis in the US in 2007. The sub-prime mortgages were given to high-risk lenders (with bad credit history) who were in danger of defaulting, which eventually caused a global credit crunch, where the banks were unwilling to lend to each other. In October 2008, the collapse of the major financial institutionsRead MoreTopic. The World Bank Uses A Multitude Of Corrupt Policies1393 Words   |  6 Pagespowerful corporation to falsify the aid given to those who need it most. Tentative Thesis Statement We want to believe that human nature innately wants to do good, to change the world and save the lives of thousands, yet this is more than often not the case. When an institution gains enough power in a capitalist society, it will eventually succumb to immense corruption that damages those that it had initially intended to assist. The World Bank is used as the primary resource to convey the corruption when

Wednesday, December 11, 2019

A Life Changing Experience free essay sample

There are many things that could change your life if they happened to you. You could get rich, get married, have a baby, or make a bad investment. For me, a life changing experience has been getting and keeping my job at McDonald’s. At McDonald’s I’ve learned self-control, the value of hard work, and importance of setting goals. Before working at McDonald’s, I had no idea what the term â€Å"working with the public† really meant. I know now that it means self-control. Self-control was a big issue for me. Often times, I found myself getting very angry at my co-workers, mangers, customers, sometimes even myself. This lack of control caused me many unhappy days at work and some close calls to getting fired. My boss, who just so happened to be my role model, told me to never allow my emotions to get the best of me. We will write a custom essay sample on A Life Changing Experience or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page He and my uncle Dewayne, a preacher, told me to separate my work life and my personal life. Once I learned how to separate the two, everything began to fall in place. As time progressed I gained more and more control, and soon I became a people’s person instead of a person people hate to see. McDonald’s is the last place I want to go to. At times it seems like a business from Hell. It’s so hot that the air conditioning stops working, so aggravating that head-aches became chronic, and time moves so slow that it seems we’re burning up for forever and forever. Customers yell at the mangers because it takes so long for them to get their food. Mangers fuss at us because the food is not up, and the customer won’t stop staring them in their face. We, the frustrated hard-working victims, are ready to stream because we’re trying, failing, and ready to go â€Å"home.† But just when quitting seems like the right thing to do, a paycheck is delivered into the palms of my hands. All the suffering and enduring is worth much when a three hundred dollar pay check is lying there waiting to be cashed and spent. The biggest payback for my hard work came not in one of my many checks, but instead in the few words of some of the customers. Whenever I h ear, â€Å"I like coming here when you’re working,† or, â€Å"You have a pretty smile,† I know that my hard work wasn’t in vain, and my prize for working hard is shown through the customers. In the morning, McDonald’s sets goals for the day. Some of these goals include having a low drive-thru time, and a low kitchen video system (KVS) time, which is the time it takes for the customers to get their food. Even the schedule is considered a goal. The reason for these goals is to keep the employees working at a constant pace and giving them something to look forward to for reaching them. If the KVS time is low, we can get a free meal. If it is real low during Mystery Shop hours, which is when the beginning hours of every shift, we can get money. The daily goals aren’t just said throughout the store, it’s written down for everybody to see and adhere to. Being apart of Mc. Donald’s goals has inspired me not only to set my own goals, but also to write them down and strive to make them reality. McDonald’s at times seems like the last place I want to be. There’s so many different things that I don’t like about it; however, it is the best place to get a start on life and learn it’s essential lessons like self-control, the value of hard work, and the importance of setting goals.

Tuesday, December 3, 2019

Mob ia free essay sample

Conflict is a situation of competition in which the parties are aware of the incompatibility of potential future positions and in which each party wishes to occupy a position which is incompatible with the wishes of the other. In this study the researcher investigated the conflict management strategies used by Digicel, down town Kingston to improve the relationship between employees and management. The researcher focused on what causes conflict, strategies by management to reduce conflict and also how the strategies used affect the relationship between employees. In this study the researcher elaborated to the following objectives above. In most businesses conflict can be both constructive and also healthy in an organization but it also brings forth underlying issues that employees face in the organization and which can later cause either feud or tension between the employees. In every organization there are different reasons that can cause conflict among employees. According to Art Bell (2002) he gave six reasons for conflict in the workplace: conflicting needs, conflicting styles, conflicting perceptions, conflicting goals, conflicting pressures, and conflicting roles which are a few of the factors that cause conflict while Brett Hart (2002) discusses two addition causes of conflict which is different personal values and unpredictable policies. We will write a custom essay sample on Mob ia or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page In a work place conflict can cause the employees to have distant relationships and segregation which can be bad according to (Hart 2002) Segregation in the workplace leads to gossiping, suspicion, and -ultimately, conflict. In the workplace can cause negative effect on the productivity on the manager and employees and it is also time consuming on the mangers part, according to Reynolds and Kalish (2002), organizational consultants in mediation, collaboration and conflict resolution, note that managers spend at least 25 percent of their time resolving workplace conflicts. This obviously affects the productivity of both managers and associates (employees) and can have a far-reaching impact on organizational performance. In several businesses today, a major problem that is ongoing is the amount of conflict that is present. The managers are finding several different strategies to approach the problem as to solve the conflict. Every business has different strategies to reduce crime in their workplace. It can also be said that the size of the organization comes with different strategies to resolve conflict than a smaller organization. According to Amy Raines (2007) large organizations strategies to resolve conflict is by mediation, incrementalism, which involves developing solutions over time, negotiating and effective communication. Both large and small business have conflict management strategies and according to rian Thomas (2002) strategies large and small businesses can use is facilitation, neutral conflict resolving sessions and conflict training and according to him by apply these strategies in the workplace the business will be able to continue the path of the businesses goal with less or no conflict to deal with. According to M. Afzalur Rahim (2002) a strategy used to resolve conflict is to attain and maintain a moderate amount of substantive conflict. According to him a substantive conflict occurs when two employees in the business disagree on their task or content issue. Groups that report this kind of conflict have higher performance because this kind of conflict can improve group performances through better understanding of different viewpoints and alternative solutions. According to Fleetwood (1987) there are five conflict management strategies and to him persons address themselves as if they are a strategy used to resolve conflict. He said the five conflict personality that a person is that they are the competitor, the collaborator, compromiser, the accommodator and lastly the avoider. It can be said that different business and people handle conflicts in different ways and the same way and this is because they are comfortable with it. When conflict arise persons often see as they are competing with someone for the same thing so conflict management strategies are a result of ones concern for accomplishing their goal and also being concerned about another accomplishing his or her goal. Inside the business world these days the ability to resolve conflict is an invaluable resource. There is a need for conflict resolution practices in all aspects of society for example business organizations. Conflict management strategies are designed to enhance peaceful cohesiveness, promote stability and improve performances, but its major purpose is to reduce and terminate conflict. Conflict cannot be prevented so the strategies to reduce it were created. The strategies may not be effective in all situations but they do work and in this research will prove if it is effective or not. According to Charles Mwanga and Mary Ragui (2013) a study was done by them and it proved that majority of the persons that were involved said that failure of management and the union to follow the recognition agreement in solving labor issues greatly affects their performances. Conflict not only affect the members relationship but it also affects groups, according to Rahim (2002) a strategy minimizing conflict and various levels is not always effective. According to him effective conflict strategies builds group loyalty, work group commitment, intent to stay in the present organization and job satisfaction. These result from high level of stress, anxiety and conflict escalation. The strategies that the manager used at the time can be beneficial to the employees. According J. H. Lim and R. Yazdanifard (2012) said if you can develop the internal capability to â€Å"mediate† conflicts, most issues can be resolve effectively. Research has suggested that when managers adopt a conflict management style that focus on satisfying needs of parties involve in conflict situation, supervisors and subordinates tend to build a relationship based on trust and respect. According to Salami (2009) withdrawing strategy has a tendency engender counter productivity and work behavior. Conflict is known to be evident in all human interaction. In any organization there are different causes of conflict and role differentiation acquires different strategies to handle conflict. In some situation it is beneficial to the business and the employees but not all the time it comes with a few consequences and in the research that was don’t the researcher broke down the different types of conflict found in all kind of businesses and also strategies to reduce it because conflict cannot be avoided and also the effect of the strategies use, if it either positive or negative. Methodology The researcher chose to investigate the topic conflict management strategies used by digicel in downtown Kingston to improve the relationship between employees and management. The study investigated what causes conflict in an organization and also to determine the strategies used by management to reduce conflict among employees. The design of the study included the use of qualitative research method which aims to get a better understanding through firsthand experience, truthful reporting, and quotations of actual conversations. It aims to understand how the participants derive meaning from their surroundings, and how their meaning influences their behavior . The method used in the research is an interview and a questionnaire because it brings forth data that is easily analyzed because responses are usually one word answers and numbers. An interview was chosen because it allows the person being interviewed to express his/her view and it does not limit them as respondents can give added information. The person interviewed was the manager. A random sampling method was used. A random sampling method enables every member of the targeted population has an equal chance of being chosen for the study. The researcher selected the representatives’ sample using probability Participation in the research was voluntary. Respondents were informed of the purpose of the research and the reason for which the research will be used. The population of the organization was 650 employees and twenty (20) persons were chosen randomly to participate in the study and one manager. Recommendations The researcher advices that the following recommendations be taken to reduce conflict in organizations between employees and managers: Management can provide a system that provides the reporting of incidents of workplace conflict and deal with the reports fairly and efficiently. educate managers and staff in communication, as well as in conflict prevention and Management. Implement strategies to ease the impact of change and decrease stress among staff; situations before they escalate. Make conflict resolution a priority among all staff members; Empower staff members to resolve problems among colleagues. Foster positive relationships, trust and respect among staff members and promote a work environment in which conflict-creating forms of behavior (for example, exclusion or dysfunctional cliques) are not tolerated. Formulate new and effective strategies that allows for the organization to allocate scarce resources fairly rather than as an organization competing among Presentation of data Fig 1 Fig. 2 Fig. 3 Fig. 4 Fig. 5 Fig. 6 Fig. 7 Fig 8 Fig. 9 Fig 10 Management avoiding conflict causes more conflict Responses frequency agree 4 strongly agree 18 disagree 5 strongly disagree 3 Fig. 11 Fig. 12 Interview Manager An interview was done with the manager of the Digicel in downtown Kingston so as to ascertain the forces responsible for the conflicts that the organization faces. The questions asked by the interviewer are presented in the appendix. The manager was assured by the interviewer that his identity would remain confidential. Questions Answers What is the main cause of conflict Competition for scarce resources How do you handle conflict? When resolving a problem between employees, I serve as a neutral third party. When needed, I establish rules of conduct. How do you cope with conflict in the workplace? I try to anticipate conflict and take steps to resolve this at the earliest possible stage as I know that most of the conflicts can be resolved with just reaching out the people involved and communicating tactfully. Give an instance wherein you had to settle a conflict between two individuals. In my team, there were two colleagues whose relationship deteriorated to such an extent that the atmosphere they created was terrible. Interpretation of data A research was done to investigate the conflict management strategies used by digicel, down town Kingston, to improve the relationship between employees and management and to find background on what causes conflict among employees in an organization, to determine the strategies used by management to reduce conflict among employees and to determine how the strategies used by management by affect employees between each other. Through use of questionnaires issued to workers at the organization, the researcher found 60% the participants think that clash of personalities causes conflict and this while 23% strongly agree and this only means that in the Digicel organization there are different types of personalities that share different views and they all think their way is right and none wants to compromise with the other. On the other hand some participants in the research think otherwise. This proves (Brett hart 2000)0 theory that personality differences causes conflict, the research also proved that poor communication is a cause conflict and 53% of the participants agreed to that also 20% says it rarely causes conflict this is because employees do communicate with their subordinates I a respectful way and from that conflict arises.. The researcher also found that there are different strategies to resolve conflict or reduce it and it is shown in fig 6 that 57% of the participants believe that withdrawing from conflict situation reduces it and this can be because if individuals walk away from conflict and be the bigger person the conflict will either subside of eventually go away also she found out that collaboration between employees resolves conflict and in fig 9 50% of the participants strongly agree that it resolves conflict and this is because if employees are able to put their differences aside and look at the bigger picture which is meeting the goal of a project are the business then there will be no conflict between them. The study also found out that management cannot avoid conflict it only causes problem and out of the total participant 18 of them said they strongly agree and this is because management is the person that is supposed to come up with a solution and if they avoid the conflict there will be no structure and all hell may break lose so management should be there to take hold of the situation and bring structure to it and this proves the research also found that mediation is often used in conflict situation to resolve it and 50% of the participants said that and it is shown in fig 12 . With mediation the both parties involved are able to come to a concise and agreed decision that they both agree on. This proves Amy Raines (2007) is proven by which she said that mediation is strategy uses to reduce conflict in the work place. The researcher was blso able tro find out the effectiveness of the strategies that organizations used by management to reduce conflict in the wokplace. according to the fig 10 33% of the participants at digicel said that negotaition is the most effective methood used by mangement to reduce conflict and this is because if both parties involved in the conflict can negotaite and come to an agreement then the conflict is resolve with no problems. According J. H. Lim and R. Yazdanifard (2012) he said if you can develop the internal capability to â€Å"mediate† conflicts, most issues can be resolve effectively. Which he is saying that if individuals are able to deal with conflict on their own then conflict will be resolve in the benefit of both parties. The research also suggests that if style used by management is effective and it satisfies the needs of both parties involved then the supervisors and subordinates tend to build a relationship on trust on loyalty that in the end will benefit the business in a positive way. According to Salami (2009) withdrawing strategy has a tendency engender counter productivity work behavior. He means that employee behavior go against the legitimate interests of an organization. These behaviors can harm organizations or people in organizations including employees and clients, customers, or patients. Reference Bell, Art Ph. D. (2002). Six ways to resolve workplace conflicts. McLaren School of Business, University of San Francisco website. Salami, S. O. (2007). Moderating effect of trait EI on the relationship between emotional labor and organizational citizenship behavior. European Journal of Social Sciences 5(2), 142-150. Reynolds, Stephanie, and Eryn Kalish. (2002). Managing collaborative conflict resolution. McDowell, M. , Coleman, K. , Raines, Amy W. , Seay, and Sullivan, S. (2007). Management Models for Resolving Conflict in the Workplace. Thomas, Rian. (2002). Conflict Management Systems: A Methodology for Addressing the Cost of Conflict in the Workplace. Rahim, M. Afzalur. (2002). Toward a Theory of Managing Organizational Conflict: The International Journal of Conflict Management, Vol. 13, No. 3, pp. 206-235. Fleetwood, L. Karen. (1987). The Conflict Management Styles and Strategies of Educational Managers. Mwangi, C. , Ragui, M. (2013). Effects of Workplace Conflicts on Employee Performance in the Air Transport Industry in Kenya. Lim J. H. , R. Yazdanifard (2012). The Difference of Conflict Management Styles and Conflict Resolution in Workplace: Business Entrepreneurship Journal, vol. 1, no. 1, 2012, 141-155. Introduction The researcher chose to investigate the topic. The main objective was to investigate the strategies used by management to deal with conflict between employees and management in Digicel. From the research main object she wanted to find the causes of conflict, also the strategies used to minimize the conflict in Digicel and also the effectiveness of the strategies used by management in Digicel. Digicel is a business that is in the private sector and owned by private individuals. Digicel is a tertiary business which provides services for residential and commercial consumers such as telephone services and also wireless internet to the residential and commercial consumers. Management of Business Internal Assessment Name: Collette fiddler School: Camperdown High School Territory: Jamaica Registration #: Teacher: Ms. Peterkin Centre #: 100115 Date of exam: May 2014 Conclusion The researcher was able to her objective and also justify her aims. She investigated three aims in which they all proved different results but in some way link back to each other. In her first aim she wanted to find out that causes of crime evident in workplaces and in that she found out that there are different causes like poor communication, personality differences, competition for scarce resources and many more. Most of the participants in the research agree with the findings. She also found the strategies that management used in digicel to reduce conflict varies. There were different answers coming from other researchers as well as the employees from digicel. Among the answers were collaboration, mediation, compromising and many more. All of the participants in the research agree with the findings. The researcher also proved the effectiveness of the strategies used and she found out that not all the time the result are positive they also bring negative effects some off the positive effects is that it builds trust between employees and managers. The businesses goal is met with ease on the employee’s part and also it make for a positive environment in the work place. With those positive effects there is negative effects which are high level5 of stress, anxiety and conflict escalation if the employees don’t agree with the strategy used by management Analysis of data Fig 1 On the graph above it shows a cause of conflict which is clash of personalities. Most of the participants in the research agree that it is a cause of conflict in digicel. 60% of them agreed. Right behind is strongly agree which 23% agreed. While 10% strongly disagree that clash of personality is a cause of conflict and 3% of the recipients disagree. Fig 2 In the pie chart above it shows another cause of conflict which poor communication. Majority of the participants in the research which was 53% said that is only sometimes poor communication causes conflict while 20% of them said that poor communication rarely causes conflict. The percentage remaining recipients wasn’t far apart. 17% said that poor communication causes conflict and 10% said it never causes conflict. Fig3 On the bar graph above it shows that the management style digicel uses which is autocratic contributes to conflict in the organization. The percentages of the responses weren’t far apart, there isn’t a far separation between the responses. 43% of the recipients agreed that the management style sometime contributes to conflict while 30% agreed that it always causes conflict but it isn’t that far from the highest percentage. 17% also agreed that management style rarely contributes to conflict while 10% said never Fig 4 On the graph above it shows cause of conflict that is evident in most organizations which is the competition for scarce resources. Half of the participants which is 50% stated that they strongly agree that competition for scarce resources causes conflict in digicel and the other half of the participants think otherwise. 23% just agree that it causes conflict also 17% just disagree that competition for scarce resources doesn’t cause conflict and also 10% strongly disagree that it does not cause conflict. Fig 5 In the graph above it shows some cause of conflict that most workplace. 47% of the participants from Digicel said that personality differences is main cause of conflict at Digicel. They also said competition for scarce resources is also a cause of conflict. 23% agree with that statement. 17% also said that competition for scarce resources causes conflict. The minority of the Participants said that stress also causes conflict. Fig 6 On the graph above it shows a means of reducing conflict in the workplace which is withdrawing from conflict situations. Not all the participants share the same view. More than half of the participants which is 57% said that they strongly agree that withdrawing from conflict situations reduces conflict also 13% just agree with the statement. Some the participants said otherwise. 20% disagree with the statement saying that it does not reduces conflict and also10% strongly disagree with the statement. Fig 7 On the graph above it shows s strategy used by management to resolve conflict which is compromising. More than half of the participants which is 53% said that they strongly agree that compromising is way of resolving conflict and also 27 just agree with the statement. There were some participants who felt differently about the statement. 13% said that they disagree that compromising is not a way of reducing conflict in Digicel and also 3% said that they strongly disagree with the statement. Fig 8 On the graph above it shows a cause of conflict which is the competition between employees. Half of the participants which is 50% stated strongly agree that completion between employees causes conflict also 27% just agree that it does causes conflict. Not all the participants agreed with the statement a few of them had a different opinion. 13% said that they disagree that competition between employees causes conflict and 10% said that strongly disagree with the statement that it does not cause conflict. Fig 9 On the graph above it shows a strategy used by management to reduce conflict between employees which is collaboration. There is difference of opinions from the participants. Half of the participants which is 50 said that they strongly agree that collaboration reduces conflict between employees and also 27% just agree with the statement but there were participants who thought different. 13% said that disagree. They believe that collaboration between employees does not reduce conflict and also 10 % strongly disagree that collaboration does not reduce conflict. Fig 10 On the graph above it shows strategies used by management to reduce crime. The percentages of the responses are not far apart. 33% of the participants said that negotiation is the most effective strategy used by management to reduce crime at Digicel and not too far back is accommodation that 30% of the participants agree that it is effective. Also collaboration is also said by a few recipients that it is effective and lastly 10% also said that compromising is effective in the workplace. Fig 11 On the graph above it shows that management avoiding conflict causes more conflict in the organization. 50% said that they strongly agree that when management avoids conflict it causes more conflict while 23% just agree that it causes more conflict nut out of the participants you have individuals with a different view on the situation. 17 strongly disagree that management avoiding conflict does not causes conflict and 10% disagree that it doesn’t causes more conflict. Fig 12 On the graph above it shows strategy that management can use to resolve conflict which is mediation. Out of all the participants in the research 50% said that mediation is often used to resolve conflict in digicel and other fifty percent is split up according. 27% of the participants at Digicel said that mediation is sometimes used also 17% said mediation is never used and finally 7% said it’s rarely used.